Smart tools for Surveys and Assessment studies are needed for an effective M&E framework. Conversational AI based WhatsApp chatbot to aid in real time data collection. Customized Dashboard is employed for non-profits and CSRs to monitor and evaluate project goals with real time data and tracking, with Data Analysis and Trend Prediction through AI and ML techniques.
Information, Education and Communication content can be researched and developed specific to the SBC needs of the organization. Every behavioral change notification, be it a video, photograph or text can be gamified to enhance engagement. KrishiMandir can research effectiveness of different IEC modules on the ground and suggest most effective modules for scaling up.
Typically SMS messages are one way only. Audio calls managed by live agents have a significant time delay in replying back. AI powered conversational bots can trigger two way conversations over WhatsApp. 70-80% of all conversations can be digitized and handled by AI with only some conversations needing manual intervention.
The beneficiary is encouraged to communicate about queries related to receipt of services and schemes and provide feedback through a simple voice note. The AI will be trained to understand the voice note, categorize the intent, extract the entities and sentiment and take appropriate action.
AI tools will be used to extract and store information based on conversations with beneficiaries. This will be in addition to existing data available with the organization. Based on this data, the AI will create targeting groups for various communication modules.
Lifecycles are broken down into multiple milestones. Reminders are set for the beneficiary as well as for the service delivery agent and sent over WhatsApp. Feedback surveys to ascertain baseline and impact assessment are sent to beneficiary to rate service qualitatively as well as quantitatively.
Feedback Mechanism is central to understanding progress of any scheme. Feedback loops can be established within WhatsApp wherein feedback is taken from beneficiary as well as service delivery personnel. Based on the feedback, assessment can be made as to where the program has done well and where additional intervention is needed.
All functions of the field employee can be digitized over Whatsapp. The Employee Whatsapp module enables the employee of the organisation to manage beneficiaries, receive beneficiary queries, track service or product delivery, digitize beneficiary meetings, send invitations, record home visits as well as send recommendations.
The dashboard enables the organization to manage its beneficiaries and employees on a single platform. It uses advanced analytics to enable the organization to do targeted filtration based on geography, behavioural patterns, beneficiary history, conversational analytics, etc and communicate directly with the beneficiary.
Beneficiary can receive communication through the organisation's official WhatsApp channel and interact with the company through voice. KrishiMandir AI is trained to understand beneficiary’s voice queries.
is able to track real time progress on the ground through SMART monitoring tools. BENEFICIARY's accessib
accessibility of information increases, both through one-way notifications as well as AI based two way query resolution system.
tem. NON-PROFITs can leverage our AI based platform to reduce operational costs, have enhanced communication with their beneficiaries, track progress online, extract authentic data on indicators and thereby quantify impact better.